10 Questions to Ask an HVAC Contractor

Selecting the best HVAC contractor to replace or service your home comfort system can be intimidating. That choice is significant because the contractor you hire greatly impacts your HVAC system’s quality, endurance and efficiency for years to come.

To help you make an informed decision, research various companies in your neighborhood that might be suitable for the job. Once you find a few candidates with adequate experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance should be the first question on the list. Hiring a licensed contractor is how you know that they meet the state and local criteria for HVAC companies. Then, insurance safeguards you from liability in case of accidents for the duration of the service call. A reputable HVAC contractor can supply verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an HVAC system that isn’t the right size for your space causes inefficient performance and could limit the unit’s service life. A knowledgeable contractor can assess your home and determine the appropriate heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Many furnace and air conditioner brands offer models with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you locate the optimal fit for your needs. To get an idea of equipment quality and prices, give consideration to asking for a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal estimate. When you have an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you understand where your money is going. Get estimates from many HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, extremely low estimates don’t always result in the savings you are hoping to get. You’ll likely end up with substandard equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Still, you should also ask about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are crucial to maximize your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your furnace and air conditioning company encourages solid long-term HVAC performance. It also will help you avoid having to restart your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work calls for permits from local or state authorities. A reliable contractor should handle this process on your behalf, saving you time and stress throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they expect full payment when the project is done.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will change based on the project’s size and complexity. Nevertheless, having a clear timeline is crucial to reduce disruption to your day-to-day routine. Your contractor should provide a reasonable time frame to bring the project to its conclusion and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should certainly be able to advise you on ways to improve energy efficiency with a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a more modest heating and cooling system. The result is a more budget-friendly up-front investment and lower utility bills for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we understand that choosing the right HVAC contractor is an important choice you shouldn’t take lightly. As industry leaders with years of experience, and as one of roughly 100 Service Experts locations across North America, the staff at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the assurance of a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to give us a call at 866-397-3787. Any time you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the right decisions for your heating and cooling needs.