Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are ways to find the cause of the problem and maybe even resolve the issue on your own. While challenging problems are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting strategies to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be very annoying when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are ways to find the root of the problem and potentially fix the issue on your own. While complicated problems are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting tips to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before calling a professional HVAC business to diagnose and correct issues with your heat pump, there are several actions you can take to identify why your heat pump is stuck in heating or cooling mode:

• Check the thermostat settings: Confirm your thermostat is in the correct mode. If you have a programmable thermostat, double check the setpoint and schedule.
• Look at the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Sometimes a tripped breaker can stop the heat pump from functioning properly. 
• Assess airflow and filters: Poor airflow caused by dirty filters, blocked vents or other obstructions can lead to inefficient operation. Exchange dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could block airflow.
• Look over the outdoor unit: Check the outdoor unit and condenser for waste, dirt or plant life that might be limiting airflow. Remove any items that might impair the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump issues can be readily solved by homeowners, sometimes it’s best to turn to a professional for assistance. As an example, if you have questions about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for numerous reasons that require technical expertise, such as improper refrigerant levels or problems with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it addressed by a knowledgeable specialist like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried out our suggested troubleshooting tips and your heat pump is still stuck in heat mode, ring one of the skilled technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the matter effectively and quickly make the appropriate repairs. We have many years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the trusted choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.