What is a Service Call Fee and How Does it Influence Me?

When searching for a heating and cooling contractor, you may have run across the term “service call fee.” Also known as a “trip charge,” this fee is the cost an HVAC company requests for sending a technician to your home when your heater or cooling starts working poorly. 

Why Do HVAC Companies Have a Service Call Fee? 

A service call fee includes the cost of traveling to your home. After all, this takes time, uses fuel, and results in wear and tear on the company vehicle. It’s important to know that service call fees don’t typically cover parts and labor if you opt for a repair or replacement. 

How Costly is a Service Call Fee? 

Every HVAC company determines how much to charge for a service call. Some contractors utilize a standard or flat rate for any service call, while others adjust the price if the customer is somewhere outside the usual service radius. The exact cost changes with market and company, but you could expect a typical trip charge to be around $79 to $129. 

Who is Responsible for the Service Call Fee? 

If you arrange a service call, you will need to settle the trip charge regardless of what step you take later. For instance, you may choose to accept the technician’s recommended repair or replacement, depending on which option is more cost effective. 

You are encouraged to collect several job estimates from trusted HVAC companies—just remember that you can end up paying a trip charge for all these visits. Even if you take no action after the initial service call, you will still owe the contractor a fee for coming to your home and carrying out diagnostics. 

How Can I Avoid Paying a Service Call Fee? 

An easy way to reduce trip charges is to purchase an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships come with a waived service call fee, which means we’ll come to your home and assess your HVAC system for free. 

More money-saving benefits of an HVAC maintenance membership are: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is malfunctioning, or you’re interested in an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is ready to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement off to a good start. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re looking to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 866-397-3787 today!