What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your A/C needs repair at your Voorhees home and you have no idea what to expect. It’s daunting enough to allow an AC repairman into your home, but then to wonder what they’re going to do can add another level of anxiety. Not to worry! Atmostemp Service Experts Heating & Air Conditioning is here to fill you in on the standard air conditioner repair process so you’ll be prepared when an expert A/C system service technician needs to pay you a visit.

It Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not simply a thermostat settings problem. The technician will confirm the thermostat is flipped to cool and then decrease the temperature to see if that will trigger the AC. A faulty or improperly connected wire could be all that’s keeping you from a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They may set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The repairman will then probably ask to see the air conditioning equipment. Same as a doctor, the technician will begin their trial and error diagnosis process. There are multiple factors that could be the reason for an air conditioning system that isn’t running properly, and it’s up the technician to investigate all the possible causes starting from the most normal issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioner diagnosis, they will likely check the air filter to confirm it’s not obstructed or needs to be replaced. They will inspect your air conditioner’s refrigerant levels, confirm the air condenser fan is rotating properly, confirm that the size of your A/C system is appropriate for the size of your home, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system repairman has diagnosed the trouble, he should explain all your options. The exchange will generally start with the technician explaining what the problem is, what part (if any) went out, how or why it went out, and what function that part has for your air conditioner.

The technician will then go into your courses of action, which will involve swapping out the part and correcting the problem, but might also include upgrading parts of the air conditioner, the AC itself, or your complete heating and AC system. In certain cases, it may make more sense to purchase a complete new heating and AC system, particularly if the A/C system is past its prime, or susceptible to breaking down again and end up costing you more for AC repairs by the time it’s all said and done. The technician will explain how much time, effort, and cost it will take to fix the issue.

The repairman may at this point explain what could have been done to prevent the issue or part failure and how to avoid a future issue. This typically includes yearly maintenance, which not only helps prevent an AC breakdown, but in most experiences also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer an annual maintenance plan so you don’t have to think about making future AC tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or fixing the trouble. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the technician will order any parts needed and set up your new appointment to fix the air conditioner. Or, if the part needed is already available on their truck, they will begin the air conditioning repair work with your go-ahead.

Always know that throughout Voorhees your HVAC equipment is in good hands with Atmostemp Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have received extensive background checks so you can feel confident with the technicians we send into your home. If you ever come across any questions about your air conditioning system or what to expect with your A/C system repair, give us a call day or night at 856-310-4824 and we’ll be happy to explain the process.

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