Why Is There No Water in My Toilet Tank? 

Did you just try to flush your toilet, and nothing happened? Glance inside the tank, and you could see no water inside. Before you panic, rest easy that repairing this problem is usually straightforward. If you can’t figure it out yourself, you can always schedule toilet repair with an Expert plumber. Follow these tips to diagnose and repair the problem of no water in the toilet tank. 

Check the Water Supply 

The first move is to make sure the water is turned on. If you or someone in your household recently performed a toilet repair, you probably turned off the water first. Did you neglect to turn it back on? To check, turn the water shut-off valve on the wall behind the toilet. If the valve was closed, water ought to now start refilling the tank. If this fails to work, test the water at your sink or a different plumbing fixture. If nothing comes out from the tap, you might have a bigger water supply issue. Contact your water company to find out more. 

Reposition or Replace the Float Mechanism 

Older toilet models use a float ball to gauge the water level as it rises in the tank. When the ball reaches a certain height, the float arm it’s joined to stops the water flow. However, insufficient water could enter the tank if the ball is positioned incorrectly or the arm is damaged. To move the float ball, start by removing the toilet tank lid. Bend the float arm up a little to adjust where it sits in the tank. If this fails to fix the problem, you could need to replace the full float mechanism. You should be able to perform this yourself by following the detailed steps that come with the replacement parts, or you can hire a plumber for help. Just note that float balls are old toilet technology. You may appreciate improved durability and efficiency if you upgrade the existing tank components or replace the toilet altogether. 

Adjust the Fill Valve 

Newer toilets use a float cup in place of a float ball, coupled with a fill valve and water level rod. There could quite possibly be no water in the toilet tank because the valve has slipped out of place or become plugged. Here are recommendations to attempt: 

  • Test the fill valve: Have a look inside the toilet and locate the fill valve on top of a vertical tube device on the left side of the tank. Verify that it’s secure and evenly connected to the tube. Then, adjust the water level. Current models of toilets have an adjustment knob you can turn manually, while older versions may require you to loosen an adjustment screw with a flathead screwdriver. Flush the toilet and allow the tank refill to test the water level. Adjust it until the water comes to {about|approximately|roughly]] one inch below the top of the overflow tube. 
  • Clean the fill valve: Mineral buildup and other crud may be covering the valve and stopping your toilet from filling. Shut down the water behind the toilet and take away the fill cap. Then, slowly turn the water back on, cupping your hand over the valve to stop water from spraying everywhere. After several seconds, turn the water back off. Finally, wash the fill cap to remove hard water buildup. If the cap is damaged, buy a new one. 
  • Clean the valve tube: The tube below the fill valve may also be blocked. Shut off the water and remove the valve hardware. Then, place a slim bottle brush or wire down the tube. Turn the water back on slightly to flush away the blockage. Replace the valve hardware and flush the toilet to check your efforts. 

Repair or Replace the Trip Assembly 

If you’ve tried the steps above without positive results, the one remaining possibility is a broken trip assembly. This component links the flush handle to the tank. If it’s broken or positioned inadequately, the flush cycle may not complete, leaving the tank void. Detach the toilet tank lid and check the trip assembly fastened to the handle. If it’s out of place, reposition it. If the assembly is crooked, worn or busted, swap it with a new one. Whether you finish the job yourself or leave it to a plumber, this easy repair should get your toilet tank filled with water once more. 

Schedule Toilet Repair Today 

You can’t go long without a functional toilet, so reach out to [Company name] to request a toilet repair. We can figure out why your toilet isn’t filling and suggest the right fix. If your plumbing fixture is old and worn out, our team can easily install a high-efficiency toilet in your home. Be assured that every plumbing repair and replacement we complete is backed by a 100% satisfaction guarantee. To schedule an evaluation from one of our licensed professionals, please contact your local Service Experts Heating, Air Conditioning & Plumbing office today. 

Savings For You

See All Offers Here >

$50 OFF Any Repair

  • Save $50 on a Paid Service
  • Written 100% Satisfaction Guarantee
  • Plus, ask how to save an additional 15% and waive your trip charge!

Free Plumbing Inspection

  • Prevent costly damage from water leaks, drain clogs and tank damage
  • Written 100% Expert Service Guarantee

© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.