Atmostemp Service Experts Heating & Air Conditioning Reviews

"He was very detailed and explained everything he was reviewing"

"Knowledgeable.professional, polite"

"the men were very polite and new their job. Also, had a part that our heater need and took care of it that day"

"George was great! He described exactly what he did for our heater (scheduled visit), was efficient with his time and he was very friendly. A perfect visit."

"On time and knowledgeable technician. Very good phone manners at appointment time."

"Steve was prompt, professional, knowledgeable and courteous"

"We have had Service Experts for 20 years and they are very responsible"

"Service was professional, cordial and efficient."

"Very polite and always corrects the problem"

"Because the response time was quick. The repairman was cordial and immediately knew the issue was related to a water leak that shut off our furnace and required a new sensor to replace the one damaged by the water leak. He was able to complete the repair in a very timely fashion."

"Brian was thorough and answered all my questions."

"Polite and efficient"

"THEY WERE THERE WHEN I NEEDED THEM"

"Fast service after I called in about non functioning furnace. Justin was at our home within 1 and 1/2 hours... as was promised when I first reported the issue."

"friendly and thorough and neat"

"Steve is always very helpful, courteous and pleasant."

"Paul was polite and explained everything. He checked the tstat message and then went to the heater, explained what he saw,possible cause, and then reset it."

"prompt sand professional service. on time."

"Technician was not prepared to perform proper maintenance for the furnace and did not have the proper equipment to do so. Asked he can barrow a towel to remove water from the pan and left over a gallon of water in said pan !!!"

"Professional, on time and communicative"

"Prompt service"

"GREAT experience"

"Very prompt response to my service call."

"Excellent service"

"Service technicians are always polite and do their best to fix the problem"

"I'm not sure how long the caulk will hold the tube in place, especially with moisture present. I also didn't get any paperwork, which o would like if you could send?"

"Very prompt, polite & helpful"

"fast, informative, helpful"

"Very efficient and on time"

"SERVICE WAS GREAT SERVICE PERSON FRIENDLY"

"He was through."

"tech did a good job and kept me informed of what he found."

"Tech did a great job and urged that I only be charged the amount I would have been charged if they had asked about it at the time of the fall service. He recognized my loyalty in being a 35 year customer."

"Excellent Service by the service technician"

"Tech arrived right on time (this is a plus my book). He was very courteous and friendly and completed his work very efficiently. He also took away the used filter and box which I found helpful."

"Came within time range, courteous, explained all that he did."

"Efficient and thorough"

"Spent 10-15 minutes servicing heater. Found $1500 of repairs needed and suggested I buy a new heater instead. Youve been servicing my heater for 5 yrs with no mention of any issues then some new guy comes in and in less than 15 minutes tells me I need a new heater? Not happy."

"Service Tech was prompt and efficient. He explained what was serviced and possible improvements."

"As always great service. Second house. Over 30 years of service"

"Steven did a good job with the tune-up. He also fixed the issue I had with the nest thermostat. I was very friendly and answered all my questions."

"Fast , efficient, courteous, Knowledgeable, on time"

"Because the technician was very professional and very kind"

"The technician was very professional and knowledgeable."

"Congenial,and efficient"

"Brian was here on time. Very polite. He wore booties every time he went in and out of my house. Explained everything to me also."

"The service and communication with the office was excellent"

"Was on-time and completed the work quickly."

"Technician at our home was very pleasant and helpful but the office was threatening to remove equipment which would have left a hole in our roof and after 27 years with your company I dont see a need to continue to use your services after our contract is completed"

"Paul arrived on time, was very knowledgable and explained what needed to be done and what he accomplished. He was very polite and courteous."

"clear explanation of system and service performed"

"Arrived on time. Provided professional service and advice for humidifier and air filter."

"My technician was on time and courteous"

"workers arrive on time, were polite and efficient."

"He solved the problem and explained what was happening."

"Steven Marshall is outstanding! Does a great job on my HVAC units and is very helpful in answering my questions. Thank you!"

"Bob was very nice & efficient."

"Very informed. Helpful comments"

"Very nice and helpful."

"Quick arrival and quickly found the issue. Explained what was going on with heater"

"On time and through"

"Very satisfied. Technician fixed the issue quickly and accurately."

"This technician had been to my house several times though he did say he has a twin brother also in the business. I dropped your company two years ago due to purchasing a home warranty but wasnt checking my a/c and heating system like you guys do so l was pleased you lowered the yearly contract and this technician was informative and friendly as well as professional. I am glad to be doing business with your company once again."

"I made this appointment on 10/8/19 and received a confirmation email that the appointment time was between 10am and noon. On the day of the service, I received an email at 8:33am saying the appointment was between 2pm and 4pm. There was no advance contact regarding a change in the service appointment. This is very inconvenient when you are scheduling your day around the confirmed appointment times. The technician did arrive around 11:30am after a phone conversation with the office regarding the appointment."

"Scott is extremely courteous and professional. He explained everything he was doing and even fixed my front door knob, which had nothing to do with my appointment. His kindness is extremely appreciated by me. Thank You."

"technician very professional and polite."

"always very professional yet friendly. Always good suggestions on the system"

"Steven was great and very professional."

"Scott did a great job in identifying the problem and fixing it right away"

"He was wonderful and willing to help me out in a emergency"

"We got everything we needed and it was done quickly and professionally"

"1 -Tech took time to explain cause for problems I was experiencing with the heating system. 2 - He was very courteous & friendly yet 'professional' in all his ways!"

"Professional , knowledgeable and friendly"

"I always feel that Im getting great service especially if Scott or Steven are here. They know my systems"

"Service man took time to check the heater out and cleaned all parts that needed"

"Very polite"

"They deserve it."

"Did a great job"

"Very knowledgeable so satisfied that way. But on Monday I emailed him and asked for a written quote and I have had no response, not even an acknowledgement of my email. Perhaps he didnt get it."

"Scott has always done a great job"

"the technician was very courteous"

"Technician came within the timeframe and was very courteous. There was a mix up on the original date scheduled for this maintenance, which had nothing to do with the Tech. It was a glitch in the office scheduling."

"Been using this service for countless years. Very reliable and dependable"

"Less than a week after the service I have no heat upstairs."

"Tec explained everything."

"On time, considerate and efficient"

"Great service!"

"Very thorough examination and maintenance program. Justin found a factory defect in our 3 year old system in which water was leaking into heater. This discovery prevented extensive repair in future months."

"Bob was knowledgeable and very nice."

"Tech was on time...very pleasant and helpfull"

"Stephen was exceptionally thorough and provided several hints as to better maintenance of the heating system."

"technician arrived one time, was knowledgeable and was able to repair the unit."

"Steve is courteous, knowledgeable, always on time, and goes the extra mile."

"Pauls knowledge"

"Service Technician Eric"

"he was ok"

"Expert service from Steven Marshall."

"Tech arrived on time and very professional and knew his job"

"I have been dealing with your company with no complaints, tech. are skilled and friendly and polite."

"Technician very competent and pleasant."

"Knowledgeable, thorough cleaning"

"Thorough"

"technician arrived on time, was most polite and clean (wore booties over shoes)."

"Bob is always very thorough when servicing our systems."

"Knowledgeable and friendly/polite"

"Efficient and friendly service."

"Steven was well informed regarding our system. He was very professional and efficient, as well as personable."

"Bob was outstanding. He explained everything he was doing, was thorough in the work performed, and gave me tips to enhance my systems performance."

"tech on time and very good at clean up"

"Extremely thorough and knowledgeable"

"He was on time and answered all my questions"

"Came on time and finished sooner then expected."

"The technician spent extra time with me explaining the use of my humidifier."

"excellent service and informative"

"Steve always goes above and beyond to make sure we have good service, the problem is addressed and corrected and we are left satisfied"

"Eric is always on time, courteous, and explains his work"

"Pleasant tech, great service, on time and very attentive to our needs"

"Steve is our regular technician and he explained everything he did and gave excellent customer service."

"Technician was thorough and explained what he did in detail I could understand. He gave quality advice for keeping my heating unit in excellent operating condition."

"Very good service"

"Mark came the same day that I requested a quote for a new water heater, which was really appreciated. He was very helpful and pleasant. Mike Q. and Scott S. did an outstanding job the next day, replacing my 15 year old water heater."

"Eric did a great job. He was thorough and honest."

"Showed up before 9 when was confirmed for the afternoon..."

"Knowledgeable and courteous technicians"

"Prompt, explained everything, cleaned up"

"On time, neat, exclaimed service, -"

"Bob is such a fine gentleman and an excellent technician."

"Steven is very thorough and knowledgeable when I ask him questions."

"Im very satisfied with the service but I do wish you had senior citizen discounts. It certainly would help me financially."

"Technician Steve was very personable, professional and thorough. Always explains what he is doing and makes recommendations for continued proper operation of the system"

"Very good service maintenance"

"On time, neat and professional. Have kept my heater and AC running smooth for 15 years."

"Prompt and efficient"

"On Time and Very Through. Clean up when finished also very nice"

"no one is perfect"

"He arrived on time, explained everything he was going to do, pointed out a couple of things I need to watch out for."

"Atmostemp is always on time and the service tech I use (Justin) is very professional and competent in his field. I have had few problems in the 11 years I've been under contract with the company and every issue has been resolved quickly and correctly."

"Steve was on time, courteous , explained the needed service items to be replaced and performed the services"

"Courteous, knowledgeable"

"Technician was friendly and checked everything."

"He was a very nice man"

"Bob is very knowledgeable and explained things to me in a way I could understand."

"Quick, accurate service. Very friendly."

"He did a great job."

"Always request Eric to service my heater and air conditioner. Excellent tech and nice personality."

"Technicians were very polite, considerate of my home and were quick."

"Service was excellent"

"He was very knowledgeable and friendly. He took the time to make sure I understood the information given to me. We liked him very much."

"it was the second time the same tech came and he always does a fantastic job."

"Technician was on time, professional and efficient."

"Steven is always so helpful and professional and takes the time to answer all of our questions. He is a true asset to your company."

"Wonderful service and excellent technician"

"Early and explained everything."

"They were able to remove the old water heater and replace it with a new one with no problems."

"Always on-time, professional attitude and appearance."

"always have considerate techs - yesterday no exception. thanks"

"Anthony was pleasant & thorough."

"The technician did everything quietly, competently and well."

"The service tech did not have a replacement heater filter in stock"

"Excellent customer service and efficient"

"He was very professional, polite and explained everything in detail I could understand."

"I appreciated the prompt, courteous service we received. The technician was very knowledgeable and explained things clearly and concisely."

"The Tech was experienced -came right on time and explained the service. He is an asset to your organization."

"Technician was very polite and personable. He also answered a couple of questions that I had about pros and cons of keeping the fan on during the summer months that was helpful."

"Thorough with service in checking my units"

"Very friendly and professional"

"Excellent service... Justin very knowledgeable...will call you 1st next time we need assistance...also thank you for picking up the phone vs an answering service...much appreciated!!!"

"Call to office..Cindy got Scott out within an hour and a half. Scott worked so hard to find the elusive problem.. with success."

"All went well"

"Steve assessed the problem quickly. He had the necessary part with him, and installed it. He was knowledgeable and efficient, as well as very personable. A great representative of Atmostemp! Cindy answered my phone call and said we'd have help arrive in the next hour. Well before the hour, Steve arrived. What service!"

"Speed and quality of service"

"My a/c was fixed!!!"

"Technician was prompt, courteous, and knowledgable. Did a clean, efficient job."

"The technician was very thorough and very knowledgable in his presentation and provided us with many different options."

"Job well done."

"HONEST. TRUSTED SERVICE, SPOKE TO ME AS A TRUE PROFESSIONAL."

"Response time, the knowledge and friendliness of the tech"

"STEVE IS THE BEST"

"Very knowledgeable, went right to work inside and outside."

"Dan and Scott performed excellent work. The installation was fast and neat."

"Very prompt response. Brian was very knowledgeable and explained everything. Most importantly, he found the problem and fixed it."

"Because Bob explained how I can do certain routine checks of my dehumidifier which will prevent me from having to call for a technician."

"Consistency of service Dependable Quick response"

"The service tech was very polite. He kept me informed as to what he was doing the whole time. He was determined to figure out what was causing my air conditioner to not work and he did. Will definitely call this company again."

"Called because Thermostat wasn't working at all. Your tech. checked and found out tat a part had failed in the furnace and he had the part in his truck and replaced it and everything is now working like new."

"Quick, professional installation."

"Eric is always polite, clean and very respectful. The job was done in a timely manner and everything was explained to me in language that I can understand. Thank You ??"

"Helpful staff"

"Bob the technician was very knowledgeable, courteous, very thorough and offered helpful suggestions to help me maintain my furnace. I would request him again if ever I needed service."

"If I was rating just the tech, it would be a 10. The people answering the phones during off-hours are nice. The process before the tech showed up got frustrating. At one point after talking to someone on the phone (who was very nice), I was worried that the tech wouldn't show up for the emergency call that night and, since they only do scheduled appointments during the day, I wouldn't see anyone until the following night. In the end, Steve showed up, the compressor kicked on and we have not had an problemn since."

"the tect was very knowledgeable"

"Bob has been to the house many times over the years and was the one who installed the heater in Feb 2018. Always great to see him at the door."

"YOU WERE FAST AND EFFICANT WHEN CALLED"

"Shaun was very considerate and polite. He also explained the problem. He was also very knowledgeable."

"He did come quickly but he diagnosed and didnt give much information or tell me when or how much it woould take to repair. Had to call in #s for inform. When I asked him for #s so I could look up he told didnt have I said well then how do you look up or call for parts, He said they were in the truck I would have to go down and look on the plate of the HW heater. What! very vaigh and smelled like cigarettes. Diagnosis Pressure switch. called next day 349. for part and cant get until Mom, this is Friday. I called someone else in and they repaired within an hour. It had to do with the pilot line, they went and got the part and installed for 287.00. Wrong diagnosis, poor social skills and way over priced Oh and I paid my 99.00 diagnostic fee. Never again, this is not my first bad experience. I used to really like this company something chagned years ago and never the same I kept trying but never again"

"Did everything he could .... too damn hot"

"Gave me helpful info and serviced my unit correctly."

"Prompt response to a potential health problem."

"Bob called prior to get as much info on situation; took short time to fix; explained part replaced. Very knowledgeable; friendly."

"Eric was punctual and amazing."

"Fixed my AC next day and we're concerned about me not having AC during a heat wave."

"the technician was very professional. he explained the things that was wrong with the system and also what was right. I appreciated working with him."

"Scott the technician provides outstanding service"

"Came to my home quickly. Very courteous and professional"

"Quick service"

"Came quickly, diagnosed the problem and fixed it promptly."

"Sean was terrific"

"George showed up promptly, prepared to address all of my concerns and answer all of my questions. We were choosing between 3 different companies for a new air conditioner and George made the decision to go with Atmostemp easy."

"VERY PROFESSIONAL"

"caring, friendly technician"

"The technician knew what he was talking about and very polite."

"Technician replaced a blown fuse but never investigated what caused it to blow. Less than an hour after he left my air conditioner stopped working again. I had to have someone else look at it and they determined that my coolant was charged too high and the pressure was causing this problem, since they released the pressure my unit has been running fine."

"Helpful, knowledgeable, professional"

"Justin was professional; communicated effectively and efficient."

"I called your 24 hours service.He explained to the answer service what was going on.Plus I expained that my wife has health issues with breathing.With in 1 hour Paul was at are front door and fixed are a/c with in minutes.Lets just say ,my wife and I will be signing u for your contract"

"On time, very friendly, compendent. Explained maintenance procedures, Worked to find the best maintenance plan for me Excellent!"

"Always on time, professional, friendly. Steve is the BEST. Knows our system and home. Always gets us running in a timely manner. BEST TECH EVER!!"

"very nice and informative. Eric was there to help me, I was not just another customer. He asked for as much information as he could and gave me the best advice he could offer."

"AC was not keeping up. Technician said he sealed an issue on the unit on the roof. AC is still not keeping up but seems to have improved slightly. Can anything else be done."

"The technician did a good job but the cost was on a bit high side."

"Fast and efficient service"

"Paul came out and took care of my problem"

"The tech is very polite and knows what he is doing. Has been to my home before. He also offered new products to rent."

"George is very informative and even through pricing is too high we appreciate the service!"

"Sales Consultant Rick Vickers was very professional. He provided just the right amount of information for us to make a decision about what system WE thought was best for us. He was wonderful in the way he represented the product and the companyl The technicians who installed the system were absolutely great! They were friendly, professional and did not seem annoyed when we asked questions while they worked. It was a pleasant experience from rep to tech!"

"Technican took his time and performed a thorough evaluation."

"He arrived on time, was so polite and respectful"

"Brian did everything and even gave tips on a new thermostat I bought"

"I got a call before he arrived he wore boots and was very thorough"

"Paul was terrific to deal with. Diagnosed people effectively and then was back to fix my system. Terrific customer service and work"

"1st day tech came, said there was nothing to be done. Everything looked good. Numbers were high, but nothing to worry about. AC got hot the next day. Literally 24hrs from 1st call. Called again. Another tech came out and told me it was the compressor which will need to be replaced. Which is it?"

"as a customer of Atmostemp for 20+ years I have never had a bad experience"

"Took four visit and taking off from work to complete my spring check up. First visit they never showed up, second visit came with no filter third visit wrong filter and the 4 visit finally completed"

"He was a little late and did not call in advance."

"Request for a quote was done in a timely manner and installation was done quickly with very good technicians."

"Knowledgeable, fast service."

"An appointment was scheduled for the next day. However, a technician was sent out immediately o the same day I call. That was great customer service. The quote I received was very competitive."

"Technician was punctual and provided good service and recommendation."

"He was right on time. He place his little booties on before he entered my home."

"1. Did not provide a filter for the furnace. Technician did not have it in stock-if that was so a credit should have been given. I was not provided the credit. 2. I had a $25 coupon which was not honored. I was told if I wanted the coupon I would need to pay full price. The coupon did not state any such restrictions. This is dishonest to have me do a online sign up and then not honor the coupon reward."

"Scott was wonderful!! Very thorough and nice"

"We request Bob each year for our bi-annual service maintenance work. He is extremely knowledgeable, very efficient, respects our property, answers questions in understandable terms, and gives us a summary of the work performed as well as recommendations or suggestions to get the most comfort from our heating and air-conditioning units. We will ask for Bob when we schedule our fall SLP98 furnace checkup!"

"Response time was very fast"

"Very polite and explained everything to me."

"The service was very thorough."

"Your service people are ALWAYS on time, polite, and informative without any pressure. ( unlike Horizon Services)"

"Provided quality, dependable work."

"In time, Work oriented, constant work, in time start to end, relatively clean"

"My air-conditioner got fixed the same day"