Atmostemp Service Experts Heating & Air Conditioning Reviews

"Steve always goes above and beyond to make sure we have good service, the problem is addressed and corrected and we are left satisfied"

"Eric is always on time, courteous, and explains his work"

"Pleasant tech, great service, on time and very attentive to our needs"

"Steve is our regular technician and he explained everything he did and gave excellent customer service."

"Technician was thorough and explained what he did in detail I could understand. He gave quality advice for keeping my heating unit in excellent operating condition."

"Very good service"

"Mark came the same day that I requested a quote for a new water heater, which was really appreciated. He was very helpful and pleasant. Mike Q. and Scott S. did an outstanding job the next day, replacing my 15 year old water heater."

"Eric did a great job. He was thorough and honest."

"Showed up before 9 when was confirmed for the afternoon..."

"Knowledgeable and courteous technicians"

"Prompt, explained everything, cleaned up"

"On time, neat, exclaimed service, -"

"Bob is such a fine gentleman and an excellent technician."

"Steven is very thorough and knowledgeable when I ask him questions."

"Im very satisfied with the service but I do wish you had senior citizen discounts. It certainly would help me financially."

"Technician Steve was very personable, professional and thorough. Always explains what he is doing and makes recommendations for continued proper operation of the system"

"Very good service maintenance"

"On time, neat and professional. Have kept my heater and AC running smooth for 15 years."

"Prompt and efficient"

"On Time and Very Through. Clean up when finished also very nice"

"no one is perfect"

"He arrived on time, explained everything he was going to do, pointed out a couple of things I need to watch out for."

"Atmostemp is always on time and the service tech I use (Justin) is very professional and competent in his field. I have had few problems in the 11 years I've been under contract with the company and every issue has been resolved quickly and correctly."

"Steve was on time, courteous , explained the needed service items to be replaced and performed the services"

"Courteous, knowledgeable"

"Technician was friendly and checked everything."

"He was a very nice man"

"Bob is very knowledgeable and explained things to me in a way I could understand."

"Quick, accurate service. Very friendly."

"He did a great job."

"Always request Eric to service my heater and air conditioner. Excellent tech and nice personality."

"Technicians were very polite, considerate of my home and were quick."

"Service was excellent"

"He was very knowledgeable and friendly. He took the time to make sure I understood the information given to me. We liked him very much."

"it was the second time the same tech came and he always does a fantastic job."

"Technician was on time, professional and efficient."

"Steven is always so helpful and professional and takes the time to answer all of our questions. He is a true asset to your company."

"Wonderful service and excellent technician"

"Early and explained everything."

"They were able to remove the old water heater and replace it with a new one with no problems."

"Always on-time, professional attitude and appearance."

"always have considerate techs - yesterday no exception. thanks"

"Anthony was pleasant & thorough."

"The technician did everything quietly, competently and well."

"The service tech did not have a replacement heater filter in stock"

"Excellent customer service and efficient"

"He was very professional, polite and explained everything in detail I could understand."

"I appreciated the prompt, courteous service we received. The technician was very knowledgeable and explained things clearly and concisely."

"The Tech was experienced -came right on time and explained the service. He is an asset to your organization."

"Technician was very polite and personable. He also answered a couple of questions that I had about pros and cons of keeping the fan on during the summer months that was helpful."

"Thorough with service in checking my units"

"Very friendly and professional"

"Excellent service... Justin very knowledgeable...will call you 1st next time we need assistance...also thank you for picking up the phone vs an answering service...much appreciated!!!"

"Call to office..Cindy got Scott out within an hour and a half. Scott worked so hard to find the elusive problem.. with success."

"All went well"

"Steve assessed the problem quickly. He had the necessary part with him, and installed it. He was knowledgeable and efficient, as well as very personable. A great representative of Atmostemp! Cindy answered my phone call and said we'd have help arrive in the next hour. Well before the hour, Steve arrived. What service!"

"Speed and quality of service"

"My a/c was fixed!!!"

"Technician was prompt, courteous, and knowledgable. Did a clean, efficient job."

"The technician was very thorough and very knowledgable in his presentation and provided us with many different options."

"Job well done."

"HONEST. TRUSTED SERVICE, SPOKE TO ME AS A TRUE PROFESSIONAL."

"Response time, the knowledge and friendliness of the tech"

"STEVE IS THE BEST"

"Very knowledgeable, went right to work inside and outside."

"Dan and Scott performed excellent work. The installation was fast and neat."

"Very prompt response. Brian was very knowledgeable and explained everything. Most importantly, he found the problem and fixed it."

"Because Bob explained how I can do certain routine checks of my dehumidifier which will prevent me from having to call for a technician."

"Consistency of service Dependable Quick response"

"The service tech was very polite. He kept me informed as to what he was doing the whole time. He was determined to figure out what was causing my air conditioner to not work and he did. Will definitely call this company again."

"Called because Thermostat wasn't working at all. Your tech. checked and found out tat a part had failed in the furnace and he had the part in his truck and replaced it and everything is now working like new."

"Quick, professional installation."

"Eric is always polite, clean and very respectful. The job was done in a timely manner and everything was explained to me in language that I can understand. Thank You ??"

"Helpful staff"

"Bob the technician was very knowledgeable, courteous, very thorough and offered helpful suggestions to help me maintain my furnace. I would request him again if ever I needed service."

"If I was rating just the tech, it would be a 10. The people answering the phones during off-hours are nice. The process before the tech showed up got frustrating. At one point after talking to someone on the phone (who was very nice), I was worried that the tech wouldn't show up for the emergency call that night and, since they only do scheduled appointments during the day, I wouldn't see anyone until the following night. In the end, Steve showed up, the compressor kicked on and we have not had an problemn since."

"the tect was very knowledgeable"

"Bob has been to the house many times over the years and was the one who installed the heater in Feb 2018. Always great to see him at the door."

"YOU WERE FAST AND EFFICANT WHEN CALLED"

"Shaun was very considerate and polite. He also explained the problem. He was also very knowledgeable."

"He did come quickly but he diagnosed and didnt give much information or tell me when or how much it woould take to repair. Had to call in #s for inform. When I asked him for #s so I could look up he told didnt have I said well then how do you look up or call for parts, He said they were in the truck I would have to go down and look on the plate of the HW heater. What! very vaigh and smelled like cigarettes. Diagnosis Pressure switch. called next day 349. for part and cant get until Mom, this is Friday. I called someone else in and they repaired within an hour. It had to do with the pilot line, they went and got the part and installed for 287.00. Wrong diagnosis, poor social skills and way over priced Oh and I paid my 99.00 diagnostic fee. Never again, this is not my first bad experience. I used to really like this company something chagned years ago and never the same I kept trying but never again"

"Did everything he could .... too damn hot"

"Gave me helpful info and serviced my unit correctly."

"Prompt response to a potential health problem."

"Bob called prior to get as much info on situation; took short time to fix; explained part replaced. Very knowledgeable; friendly."

"Eric was punctual and amazing."

"Fixed my AC next day and we're concerned about me not having AC during a heat wave."

"the technician was very professional. he explained the things that was wrong with the system and also what was right. I appreciated working with him."

"Scott the technician provides outstanding service"

"Came to my home quickly. Very courteous and professional"

"Quick service"

"Came quickly, diagnosed the problem and fixed it promptly."

"Sean was terrific"

"George showed up promptly, prepared to address all of my concerns and answer all of my questions. We were choosing between 3 different companies for a new air conditioner and George made the decision to go with Atmostemp easy."

"VERY PROFESSIONAL"

"caring, friendly technician"

"The technician knew what he was talking about and very polite."

"Technician replaced a blown fuse but never investigated what caused it to blow. Less than an hour after he left my air conditioner stopped working again. I had to have someone else look at it and they determined that my coolant was charged too high and the pressure was causing this problem, since they released the pressure my unit has been running fine."

"Helpful, knowledgeable, professional"

"Justin was professional; communicated effectively and efficient."

"I called your 24 hours service.He explained to the answer service what was going on.Plus I expained that my wife has health issues with breathing.With in 1 hour Paul was at are front door and fixed are a/c with in minutes.Lets just say ,my wife and I will be signing u for your contract"

"On time, very friendly, compendent. Explained maintenance procedures, Worked to find the best maintenance plan for me Excellent!"

"Always on time, professional, friendly. Steve is the BEST. Knows our system and home. Always gets us running in a timely manner. BEST TECH EVER!!"

"very nice and informative. Eric was there to help me, I was not just another customer. He asked for as much information as he could and gave me the best advice he could offer."

"AC was not keeping up. Technician said he sealed an issue on the unit on the roof. AC is still not keeping up but seems to have improved slightly. Can anything else be done."

"The technician did a good job but the cost was on a bit high side."

"Fast and efficient service"

"Paul came out and took care of my problem"

"The tech is very polite and knows what he is doing. Has been to my home before. He also offered new products to rent."

"George is very informative and even through pricing is too high we appreciate the service!"

"Sales Consultant Rick Vickers was very professional. He provided just the right amount of information for us to make a decision about what system WE thought was best for us. He was wonderful in the way he represented the product and the companyl The technicians who installed the system were absolutely great! They were friendly, professional and did not seem annoyed when we asked questions while they worked. It was a pleasant experience from rep to tech!"

"Technican took his time and performed a thorough evaluation."

"He arrived on time, was so polite and respectful"

"Brian did everything and even gave tips on a new thermostat I bought"

"I got a call before he arrived he wore boots and was very thorough"

"Paul was terrific to deal with. Diagnosed people effectively and then was back to fix my system. Terrific customer service and work"

"1st day tech came, said there was nothing to be done. Everything looked good. Numbers were high, but nothing to worry about. AC got hot the next day. Literally 24hrs from 1st call. Called again. Another tech came out and told me it was the compressor which will need to be replaced. Which is it?"

"as a customer of Atmostemp for 20+ years I have never had a bad experience"

"Took four visit and taking off from work to complete my spring check up. First visit they never showed up, second visit came with no filter third visit wrong filter and the 4 visit finally completed"

"He was a little late and did not call in advance."

"Request for a quote was done in a timely manner and installation was done quickly with very good technicians."

"Knowledgeable, fast service."

"An appointment was scheduled for the next day. However, a technician was sent out immediately o the same day I call. That was great customer service. The quote I received was very competitive."

"Technician was punctual and provided good service and recommendation."

"He was right on time. He place his little booties on before he entered my home."

"1. Did not provide a filter for the furnace. Technician did not have it in stock-if that was so a credit should have been given. I was not provided the credit. 2. I had a $25 coupon which was not honored. I was told if I wanted the coupon I would need to pay full price. The coupon did not state any such restrictions. This is dishonest to have me do a online sign up and then not honor the coupon reward."

"Scott was wonderful!! Very thorough and nice"

"We request Bob each year for our bi-annual service maintenance work. He is extremely knowledgeable, very efficient, respects our property, answers questions in understandable terms, and gives us a summary of the work performed as well as recommendations or suggestions to get the most comfort from our heating and air-conditioning units. We will ask for Bob when we schedule our fall SLP98 furnace checkup!"

"Response time was very fast"

"Very polite and explained everything to me."

"The service was very thorough."

"Your service people are ALWAYS on time, polite, and informative without any pressure. ( unlike Horizon Services)"

"Provided quality, dependable work."

"In time, Work oriented, constant work, in time start to end, relatively clean"

"My air-conditioner got fixed the same day"

"Anthony was great...professional and clean work"

"The serviceman was nice, professional and on time for my appointment and the company was very accommodating.."

"Helpful rep"

"Very thorough, diagnosis and troubleshooting"

"Showed up time repair done professionally."

"Technician was very thorough"

"The tech was fine, friendly. I received 3 notices that I was not paid when I had online a month prior. When I called. was told that its a third-party vendor and there is a lag time... ????"

"Steven was very informative about the equipment, gave a thorough cleaning of the a/c unit. Inspected all the equipment & gave us a good rating on our system."

"Justin was very knowledgeable and fix the problem quickly."

"Gave us useful information"

"waited less then 3 hours for an emergency call and tech was able to fix the AC issue quickly and efficiently."

"The technician was very pleased but most of all he was extremely knowledgeable about the system and went the extra mile to explain the process"

"Tech identified coils smelled like dirty socks and did nothing to resolve. Charged me $90 yet did nothing. I fixed myself."

"Pricing was very expensive compared to other quotes"

"Agent was efficient, polite, informative and competent."

"The technician was very thorough and answer all of my questions"

"Doug was friendly and respectful. He was efficient and quick. Nice Guy."

"Very quick response to my call. Brian was friendly and professional"

"Friendly and professional"

"Paul was friendly, professional, and knowledgeable so the process was easy as it should have been."

"Bob was very thorough, courteous, conscientious, kind and respectful. He took the time to explain our problem and we felt very confident because of his experience."

"Very quick response time"

"Justin is always professional, polite, and easy to have around your home"

"We said it had to be 2pm. We were told first between 2&5. Called back and said it had to be closer to 2. We were called approx 1:50 and told Tech was on his way. Didnt show until almost 3:30. Had to switch techs, My wife had to cancel an appointment and a dinner engagement."

"Always reliable and efficient"

"Your techs are always prompt and polite."

"He was prompt, courteous and througj"

"Bob is pleasant and very thorough. I always learn something new when Bob visits."

"Scott is professional, yet offers the customer input + helpful hints."

"Steven was Efficient, knowledgeable and patient with my questions"

"Eric always does a good job and will point out things that could be done."

"Technician, Paul Capone, was very thorough and focused on details of completing his tasks. Friendly and pleasant to talk with concerning my service call. Informed me of a savings if I signed up for a contract on my A/C and Heat service. So, I did. What a great offer."

"Not much of a proposal."

"Very professional service. Steve was our technician, he is extremely knowledgeable and helpful"

"I thought the tech, Justin, was very competent, and very professional. He made for a great experience."

"Technician was excellent"

"Technician Justin(139) was excellent. His knowledge and informative advice was very useful and appreciated. He is a fine reflection on your company."

"Called on Sunday 5/19 to report a leak in the unit that was serviced on 5/10. First time turned on. Was told the tech would call back to discuss, never did. Fixed the problem - tech forgot to plug box back in."

"Effecient and clean service."

"Tech was very knowledgeable. Also, he accomplished all that was needed to be done. Also, my last company always tries to up charge me for maintenance issues."

"Tech was professional, efficient and provided excellent service."

"Service technician Steve Marshall has been servicing our unit for a few years now. He prompt thorough and friendly. He answers and explain any questions that I have and makes recommendations to keep our heating and AC unit running well for the future."

"Because it was an excellent service that I received the best since I've had the system"

"The service call is timely and professional with no upsale of services"

"The technician was very through checking the a/c units. He explained everything he did while he was servicing the units"

"efficient and helpful ...."

"Justin is a great technician and always provides excellent service. He's courteous and has good knowledge of the business."

"friendly, Professional , showed up on time. Also the office worked with me and help me with warranty issue"

"they missed their original date and my wife took off from work when they did come the following day they didn't have the filter they know they replace the filter now I have to schedule another visit. very unorganized and it seems like no communication from the last visit or history of visits. I purchased the equipment from you and been doing your service every since but getting very frustrated."

"Very efficient during time here."

"technician was wonderful."

"The tech was on time and worked very quickly checking my air conditioning system."

"The technical expertise and professional courtesy were outstanding."

"Right on time. Justin was super curteous and friendly. Very thorough and explained everything he did and was doing."

"Competent professional service."

"On time arrival, quality work and customer friendly techs."

"Personable and professional. Found problem immediately. Took the time to locate part at another location, drove to get part, and had issue repaired in a short period of time."

"Team did take care of stuff as it promised"

"He did a very thorough job"

"Steve is very knowledgeable and very thorough"

"Prompt service"

"They did an excellent job. Were very professional."

"the technician is a vert nice, pleasant guy and is very efficient and knowledgable"

"Did not have a clean filter on the truck"

"Very courteous and knowledgeable technician."

"All of my equipment was in good order and working fine. Also the tech was new to me what was very impressive."

"I did not get a heads up call before the technician arrived."

"Everything was done on time and efficiently."

"Scott provided efficient service."

"Bob was simply outstanding! He was polite and courteous! I plan on requesting him for future service."

"He called in advance, was on time, explained his work here, good service."

"Service tech was very thorough and very professional"

"Eric always performs a great service inspection. He is professional and thorough and I can always count on him to keep me updated about the conditions he finds."

"I already filled out a survey under John Mitchell Jemitch73@yahoo.com Our technician was wonderful Thank you"

"All went well and right on time"

"Both are very professional and very nice and very knowledgeable on what theyre doing ??"

"They worked hard all day. They were very professional and explained the system fully."

"Was on time and was very clean"

"Prompt knowledgeable"

"Steve, is an excellent technician."

"You all did a great job installing our new water heater and air conditioner! It is working very well too! Thank you so much!"

"Steve is a very experienced knowledgeable, professional technician. Consistently provided excellent service for many years. Our preference is always to have Steve come to our home. Hes an excellent representative for Atmostemp."

"I always request Eric for my bi-annual service visits. He is professional, pleasant to work with and honest."

"Punctual and professional"

"Technician performed well and did everything he said he would do."

"Thorough and efficient"

"Service person was very professional"

"Your techs are very helpful and honest. I have been doing business with you since 1995. Your company installed the system for the development. And I continued with the company since."

"Showed up on time."

"Eric is always very through and thoughtful."

"I am a long term customer or Atmostemp and over the years numerous technicians have performed the winter and summer service. Each has their own approach to performing the service. The most recent technician's approach to ascertaining the A/C performance was somewhat different than that of the past few years. Not saying that how he checked the performance was wrong or inadequate, however, I feel that I had greater confidence with how the technicians of the past few years did the service."

"First...Paul is really a great customer service rep. His work ethic is outstanding. Second, knowing the system is always in good working order is a plus."

"Quick and very neat"

"The service man was very polite, and explained what was going on and how to fix the issue"

"Technician was quick, polite, hardly knew he was there, quiet."

"Tech had not checked/changed the filter until I asked him."

"The tech was efficient and kept us informed on what he was checking on."

"Prompt, work complete in timely matter, neath ourteous."

"excellent customer service as always"

"Technician was prompt and courteous. He quickly diagnosed and repaired the issue."

"Bob is very familiar with both units and was involved with the issues we had with the heat pump in 2018"

"Professional , & courteous service."

"Service tech on-time, courteous, and very efficient."

"Very knowledgeable and kept me informed as to what he was doing"

"quick, efficient and good communication"

"Always a pleasure having knowledgeable and courteous service people!"

"Stevw arrives on time does his work inside and outside the house and leaves in a relatively short period of time"

"He was fast, efficient and friendly."

"Technician answered all my questions and provided good information."

"Polite. Careful with being tidy."

"Always calls, always courteous"

"Technician friendly, knowledgeable, accommodating."

"they were very helpful and extremely courteous.they answered all my questions and were very helpful."

"Paul was polite, professional, explained himself well and corrected the problems he came to fix. I cant say enough about his courtesy and professionalism."

"Punctuality. Professional. Knowledgeable."

"Hard to say is everything works b/c we haven't used our air yet"

"Brian is the only technician in 3 years that was able to offer any kind of solution to our problem."

"Service tech is friendly, trustworthy & knowledgeable"

"Excellent and courteous technician."

"The system was professionally installed. All the refrigerant lines, vents and electrical are mounted securely. The basement was left spotless."

"Service tech, very nice, courteous"

"The technician answered all my questions and was very thorough and efficient"

"The technician Brian H. did a great job. We bought a new piece of equipment from him . He took the time to explain everything. Cleaned up and turned off all the lights in the basement where all the equipment is."

"Great technician"

"Scott did a thorough job and explained the condition of my heater and AC."

"Tech was on time and very thorough. He was very polite and explained everything he was doing and answered my questions."

"Inspected the A/C as he was supposed to, then discovered and fixed a water leak from the Water Heater."